Shortcuts and accessibility

Keyboard shortcuts for the office and the chat, and the features that help you use Team Connect from the keyboard.

You can walk around the office, open controls and chat without taking your hands off the keyboard. This guide lists the available shortcuts and the accessibility features.

On the office map

Shortcut	What it does
`W` `A` `S` `D` or arrows	Walk
Double-click on the map	Walk to a spot on the map
`E`	Sit on or leave the nearest chair
Hold `W` `A` `S` `D`	Leave your workstation
`1` to `9`	Bottom bar buttons, left to right
`Esc`	Close menus, panels and dialogs
`?`	Show the shortcuts help

Map shortcuts do not fire while you are typing in a text field or when a dialog is open over the office. So typing "w" in a message never makes your character walk.

Learn more about moving around in map and moving.

In the chat

Shortcut	What it does
`Enter`	Send the message (or save the edit)
`Shift` + `Enter`	New line
`Esc`	Cancel editing a message
`↑` `↓`	Pick among the mention suggestions, after typing @
`Enter` or `Tab`	Insert the chosen mention
`Esc`	Close the mention suggestions

More about messages, mentions and attachments in the chat guide.

In the product tour

Shortcut	What it does
`→`	Next step
`←`	Previous step
`Esc`	Skip the tour

During the tour, the arrow keys change steps instead of moving your character.

Accessibility features

Keyboard navigation: use Tab and Shift + Tab to move through buttons, menus and fields, and Enter or Space to activate them. The focused element gets a visible outline.
Screen readers: icon-only buttons have accessible names, and the bottom bar buttons announce their number shortcut. Agent task progress and status messages are announced.
Reduced motion: if your system is set to reduce motion, Team Connect turns off interface transitions and animations.
Language: the interface is available in Portuguese, English and Spanish. Pick yours in the Language selector.