Shared drive

Your company can connect one or more Google shared drives to Team Connect so the AI agents can look up official documentation: policies, manuals, processes. This guide explains what that means for your day-to-day work and how to share files with colleagues.

What the company shared drive is

The Company shared drive is an integration set up by whoever manages Team Connect. It does not create a new file area inside the office: documents stay in Google Drive, where they have always been.

• Agents read files straight from Google, at the moment they need them. Team Connect keeps no copies.
• Access is read-only: an agent never edits, moves or deletes a file in Drive.
• Each agent only sees the drives an admin allowed for it. An agent without an allowed drive looks up nothing.

Adding and organizing files

For a document to reach the agents, it has to live in one of the allowed shared drives:

1. Open Google Drive with your company account.
2. Upload or move the file to the shared drive your team agreed on.
3. That's it: the next time an agent searches, the file is there. There is nothing to sync.

Who can add or edit files is decided by Google Drive's own permissions, not by Team Connect.

Finding information by asking an agent

The way to "search" the company drive is to ask an agent that has access to it.

1. Open the agent from the map or from the AI agents page and choose Chat or Tasks.
2. Write what you need, for example: "What is the travel reimbursement policy? Send me the document link."
3. The agent searches the allowed drives, reads the relevant documents and answers with the file name and link.

See how to ask for and follow tasks in the AI agents guide.

What the agent can read

PDF and Word (.docx) files are not read yet. Each search returns up to 20 results, and very long documents are only read up to a size limit; if an answer looks incomplete, ask the agent about one specific document.

Sharing files with colleagues

To send someone a file right now, use the chat:

1. Open the conversation in Chat.
2. Click Attach file (the paperclip) or drag the file into the conversation.
3. Send the message. Images show up in the conversation; other files become a card to download.

Attachments are visible to everyone in that conversation. More in the chat guide.

Your personal drive

Besides the company drive, you can allow your own Google Drive for agents to use only in the tasks you ask for. Do it in Integrations → Mine → Google Drive → Allow Drive access. See the steps in integrations.