Terms of use

1. Who we are and who these terms apply to

These terms govern the use of Team Connect, offered by [Legal name], CNPJ [number], at [address] ("Team Connect").

By subscribing to or using the service, the customer company and the people it authorizes agree to these terms.

2. The service

Team Connect is a virtual office with a map, voice, video, chat, integrations and AI agents, offered as a hosted service or as software licensed for your own installation (self-hosted).

3. Accounts and acceptable use

The customer company is responsible for the accounts it creates, for how its people use the service and for the third-party integrations and keys it connects (for example, LLM providers).

Using the service for illegal activities, to infringe third-party rights or to bypass technical and license limits is forbidden.

4. Plans, payment and non-payment

Plans, prices and limits are on the pricing page or in the commercial proposal. Billing recurs according to the chosen period.

Without payment, access may be limited after the grace period shown in the product.

5. Customer data

Data entered by the customer company belongs to it. In the hosted service, Team Connect processes it as an operator, following the customer company's instructions and the Privacy policy.

6. AI agents

AI agents use the LLM provider the customer company chose, with its key. Content sent to the provider follows that provider's terms.

Agent actions that require approval only happen after a person approves them.

7. Cancellation

The customer company may cancel at any time; access continues until the end of the paid period. Data can be exported before closing and is deleted after [period].

8. General provisions

Liability, warranties, jurisdiction and other clauses: [to be defined in legal review].